<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[The Comms Desk - Communications and Change]]></title><description><![CDATA[Learn to communicate so your ideas are heard and understood. A weekly newsletter about communicating with clarity, credibility and connection. We also discover history’s hidden lessons for the modern workplace. By Vienna Senima Richards.]]></description><link>https://www.thecommsdesk.com</link><image><url>https://substackcdn.com/image/fetch/$s_!hfnj!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F589e643c-4788-41fe-9d13-30ae323061fa_256x256.png</url><title>The Comms Desk - Communications and Change</title><link>https://www.thecommsdesk.com</link></image><generator>Substack</generator><lastBuildDate>Sun, 10 May 2026 02:06:44 GMT</lastBuildDate><atom:link href="https://www.thecommsdesk.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Vienna Senima Richards]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[viennarichards@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[viennarichards@substack.com]]></itunes:email><itunes:name><![CDATA[Vienna S. Richards]]></itunes:name></itunes:owner><itunes:author><![CDATA[Vienna S. Richards]]></itunes:author><googleplay:owner><![CDATA[viennarichards@substack.com]]></googleplay:owner><googleplay:email><![CDATA[viennarichards@substack.com]]></googleplay:email><googleplay:author><![CDATA[Vienna S. Richards]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[The Difference Between Simple and Clear Messages]]></title><description><![CDATA[And why your audience notices the difference.]]></description><link>https://www.thecommsdesk.com/p/the-difference-between-simple-and</link><guid isPermaLink="false">https://www.thecommsdesk.com/p/the-difference-between-simple-and</guid><dc:creator><![CDATA[Vienna S. Richards]]></dc:creator><pubDate>Sat, 25 Oct 2025 13:49:58 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!JQGU!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fca637f57-567a-4a0e-8ee3-35182c68f23d_1280x800.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Writing simply is standard writing advice. I learned it in journalism school.</p><p>You may have learned it in your first communications role. Or from your first editor, or in that work style guide gathering dust on your desk.</p><p>But somewhere along the way, we shaped our writing to fit the modern appetite for speed. And in our rush to make things shorter and cleaner, we started trimming not just words, but their meaning.</p><p>And in the process, guess what? We&#8217;ve sacrificed something far more important. Understanding. Comprehension. Context. Depth.</p><p>How on earth did this happen, you ask? This is my observation from years of communications experience in the workplace: </p><blockquote><p><em>we mistook simplicity for clarity.</em></p></blockquote>
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   ]]></content:encoded></item><item><title><![CDATA[The Little-Known History of Cleanliness and the Pioneers of Handwashing]]></title><description><![CDATA[Wednesday, 15 October, is Global Handwashing Day, a reminder that in medicine, handwashing saves lives every day. The medical pioneers who proved it were often shunned, yet their work changed history.]]></description><link>https://www.thecommsdesk.com/p/the-little-known-history-of-cleanliness</link><guid isPermaLink="false">https://www.thecommsdesk.com/p/the-little-known-history-of-cleanliness</guid><dc:creator><![CDATA[Vienna S. Richards]]></dc:creator><pubDate>Tue, 14 Oct 2025 14:21:59 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!XgKq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>To mark this day, I&#8217;m republishing this open-access article from <em>Frontiers in Public Health</em> titled <em>The Little-Known History of Cleanliness and the Pioneers of Handwashing</em>, published October 2022 in the Section on Infectious Diseases: Epidemology and Prevention.<br><br>It traces how doctors in the 1800s once resisted the now-obvious idea that washing hands could prevent deadly infections, and save lives.  And how a few determined pioneers, often shunned by their peers, changed medicine forever.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!XgKq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!XgKq!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 424w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 848w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 1272w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!XgKq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png" width="950" height="692" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/fdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:692,&quot;width&quot;:950,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:1091251,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.thecommsdesk.com/i/176042952?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!XgKq!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 424w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 848w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 1272w, https://substackcdn.com/image/fetch/$s_!XgKq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffdc30247-9b08-4fc3-b330-1455038e7a7f_950x692.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em><strong>Credit:</strong> Charing Cross Hospital: Stanley Boyd in the old operating theatre. Photograph, 1900. Wellcome Collection.</em></p>
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   ]]></content:encoded></item><item><title><![CDATA[What does a crisis communication expert actually do?]]></title><description><![CDATA[A former communications manager in public hospitals, public health, and the news industry, I handled crises and emergency response. And I can't emphasise enough the power of early preparation.]]></description><link>https://www.thecommsdesk.com/p/what-does-a-crisis-communications</link><guid isPermaLink="false">https://www.thecommsdesk.com/p/what-does-a-crisis-communications</guid><dc:creator><![CDATA[Vienna S. Richards]]></dc:creator><pubDate>Sat, 11 Oct 2025 15:18:32 GMT</pubDate><enclosure url="https://images.unsplash.com/photo-1529201524527-caf9b2cb2ac9?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=M3wzMDAzMzh8MHwxfHNlYXJjaHwzOXx8cnVnYnl8ZW58MHx8fHwxNzYwMjQyNTE2fDA&amp;ixlib=rb-4.1.0&amp;q=80&amp;w=1080" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h2>In brief<br><em><br>A crisis communication expert helps an organisation prepare long before disaster strikes. </em></h2>
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